How long will my order take to arrive?
To offer you the best prices and the widest selection, your order may be shipped from one of our international suppliers.
Please allow 14–36 business days for your parcel(s) to arrive.
Most orders arrive sooner, but this time frame covers the longest possible delivery window.
Can I track my order?
Yes. If you would like to track your order, simply contact us at alvarolopez@student.ie.edu and we will provide you with your tracking number and status updates.
What if I want to return an item?
If you wish to return an item, please refer to our Refund & Returns Policy.
In short, items must be returned unused, in original condition and packaging, within 14 business days of receiving your order.
To start a return, email us at alvarolopez@student.ie.edu and we will guide you through the process.
How can I get in touch if I have a problem with my order?
If you have any issues with your order, please contact us at alvarolopez@student.ie.edu.
We are here to help with delivery questions, returns, product issues, or anything else you may need.
How can I pay for my order?
We currently accept:
- Credit cards
- Debit cards
- PayPal
- Other secure payment methods available at checkout
All payments are processed securely.
Will my order arrive all in one parcel?
Not always. Because we ship from multiple international suppliers to offer better prices and product availability, your order may arrive in separate parcels and on different days.
Don’t worry — this is normal.
How can I stay in the loop about special offers and deals?
You can stay updated by joining our email newsletter or following Lampland Store on social media.
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